Do You Offer VoIP, IT Support, Content Services?

Do You Offer VoIP, IT Support, Content Services?

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems...
Eliminate Most Panicked Customer Support Calls

Eliminate Most Panicked Customer Support Calls

In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need...
Internet Speed For Streaming Video?

Internet Speed For Streaming Video?

Introduction Streaming video has become a part of our daily lives, whether it’s for entertainment or work purposes. However, it can be frustrating when our videos lag or buffer due to slow internet speeds. This leads to the question, “How much internet...