Internet reliability without the guesswork

Internet problems, investigated and explained

ISP Tracker uses real connection measurements to detect and investigate Internet problems, helping identify what happened, where the problem may have started, and whether it keeps repeating.

For a single connection or locationLike having an IT person watching the Internet connection and provider, explaining what happened when something goes wrong.Across customers, locations and servicesAutomatically investigates problems across multiple connections and critical services, turning work that can take days into answers in minutes.
Two overnight Internet interruptions preserved and explainedAn animated overnight timeline records two brief interruptions, preserves event markers, and connects them to a plain-language explanation.Overnight monitoringConnection history · 12:00 AM–6:00 AM1:47 AM42 seconds4:12 AM1 min 18 secTwo interruptions overnight.Your router stayed reachable; the evidence points beyond the local network.Recorded at 1:47 AM for 42 sec and 4:12 AM for 1 min 18 sec.
The explanation first

Measurements, turned into answers

ISP Tracker keeps watching while you are away, preserves evidence after a problem has passed, and explains what the measurements suggest.

You see the useful conclusion first, with the underlying events and history available when you want to examine them.

The detailed summaries below show other kinds of analysis members may receive. They are examples, not current outage reports.

Overnight drops

Two interruptions happened beyond your router.

Your connection dropped twice overnight. Both events appeared beyond your local router, pointing toward the provider side of the connection.

Why it matters: Helps show whether the issue was inside your home or outside it.

Video calls breaking

Short interruptions kept breaking live services.

We saw repeated short interruptions this week. Each one was under a minute, but long enough to interrupt calls, games, or remote work.

Why it matters: Short outages still matter when they break live services.

DNS trouble

The connection stayed up, but name lookups failed.

Your router stayed reachable, but DNS checks failed for several minutes. The connection was up, but name lookups were unreliable.

Why it matters: Helps separate Internet access problems from DNS problems.

Website or local route?

Other locations could reach the website.

This website was reachable from other monitored locations, but not from your area during the same window.

Why it matters: Helps show when the problem is not simply “the website is down.”

Provider-side activity

Related interruptions appeared across one provider.

Multiple locations using the same provider reported interruptions close together. ISP Tracker treated this as provider-side activity, not one isolated site.

Why it matters: Helps identify wider issues as they develop.

Evidence over time

A recurring morning pattern became visible.

This location had recurring morning latency spikes. The pattern may be useful when discussing service quality with the provider.

Why it matters: Gives you a record instead of relying on memory.

Router or provider?

Your router stayed online during the interruption.

Your local router stayed online, but the next provider-side connection stopped responding for six minutes.

Why it matters: Helps avoid wasting time replacing equipment that was not the cause.

Only your area

Other monitored areas stayed online.

Other monitored areas stayed online while your area showed reachability problems.

Why it matters: Points toward a local provider issue instead of a broad website outage.

Neighbors matter

A nearby location saw something similar.

A nearby monitoring location saw a similar interruption within the same time window.

Why it matters: Helps show when the issue may affect more than one home or business.

Website not down

The website remained reachable elsewhere.

The website was reachable elsewhere, but not from this provider path.

Why it matters: Helps separate a website outage from a routing or provider problem.

Recovered but worth keeping

A short interruption matched an earlier pattern.

The interruption cleared quickly, but it matched several earlier short drops this week.

Why it matters: Short problems can reveal a pattern when they keep repeating.

Business impact

The interruption happened during business hours.

The connection dropped long enough to interrupt calls, payments, or remote access.

Why it matters: Gives small businesses evidence they can actually use.

Live network intelligenceISP Tracker Live watches public website reachability, provider-side activity, and developing Internet disruptions using real monitoring locations.
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Homes & Businesses

Homes & Businesses

Understand what is happening with the Internet connection a home, office, business, branch, or other location depends on.

Know what happened

See what monitoring recorded before, during, and after an Internet problem.

Local or beyond the location?

Help distinguish problems inside the location from problems involving the provider or Internet beyond it.

See related activity

See whether monitoring from other locations or the surrounding area shows similar problems.

Keep the evidence

Maintain monitoring and history so the information is still available after the problem has passed.

See what ISP Tracker can tell you

INTERNET KEEPS DROPPING

Overall Internet Health

Your connection needs attention today. ISP Tracker saw several short connection drops, while speed tests were mostly usable but below your configured download speed. Wi-Fi on HomeOffice-5G looked mostly stable, so the bigger issue may be the Internet connection itself rather than the local wireless network.

4 outages9 disconnections82 Mbps average downloadWi-Fi mostly stable
See full summary examples →
IT & Organizations

Connect the evidence across locations

Compare interruptions across customers, branches, and services. See which locations are affected, which remain healthy, and what their network paths have in common.

Matching timing across independent locations can reveal a shared pattern and help teams focus the investigation sooner.

Comparison of Internet interruptions across multiple monitored locationsOffice, Shop, and Branch record matching interruptions on paths sharing one provider. A separately connected Customer site remains reachable.INDEPENDENT MONITORING EVIDENCEOfficeShopBranchCustomer siteShared providerPath evidence in commonSeparate providerComparison pathMATCHING INTERRUPTION WINDOW
Three locations recorded matching interruptions.

Their paths share the same provider. The comparison location stayed reachable.

A shared provider and matching timing suggest a relationship; they do not prove the provider caused the problem.
Illustrative monitoring scenario

See what ISP Tracker can tell you

ALL LOCATIONS AT A GLANCE

Organization Internet Summary

Overall Internet health is mostly stable today.

72 monitored locations are active. 65 look normal, 5 are worth watching, and 2 need attention.

The most common issue today is repeated short connection drops at individual locations, not a company-wide outage.

No shared VPN, website, or monitored business service failure is currently visible across the organization.

72 monitored65 normal5 worth watching2 need attention
See full summary examples →

Real situations across customers, locations, and services

The value becomes clear when the right evidence prevents wasted time, unnecessary changes, and troubleshooting in the wrong place.

Microsoft 365 wasn't the problem.

The customer location couldn't consistently reach Microsoft's network.

Situation 3 of 6
Measured where problems are felt

The agent gives ISP Tracker its point of view

An ISP Tracker agent runs from your home, office, or monitored site. It provides a real-world view of what your connection is doing, so reports are based on measurements from where the problem is actually felt.

Software agents run on supported Windows, Linux, and ARM systems.
Hardware agents provide a dedicated monitoring location.
Local Status gives people on your network an immediate, readable view.

Use the desktop or hardware agent for full monitoring. The mobile app, coming soon, will help you view Local Status, receive alerts, and contribute lightweight mobile-network reports. It will not replace the installed monitoring agent.

ISP Tracker dashboard showing connection monitoring and historical information
Your dashboard keeps longer-term reports and history available when you need evidence.
The proof behind the summaries

Real measurements, useful context

Go deeper when you need to, without making raw technical data the first thing everyone must understand.

Real monitoring locationsSee the Internet from homes, offices, customer sites, and dedicated agents.
Provider and area correlationCompare related activity without treating one connection as the whole story.
Website reachabilityUnderstand where a site could or could not be reached from monitored locations.
Historical reportsRecognize recurring patterns and retain evidence for later.
Independent measurementsUse observations from your side of the connection, not only provider status pages.
Flexible agentsUse software or dedicated hardware where continuous monitoring matters.
Personal value first, stronger local visibility too

Better local data starts with more monitoring locations

If your provider or area does not have strong reports yet, adding an agent helps ISP Tracker understand what is happening there. More nearby agents make it easier to tell whether an issue is local, provider-side, or wider.

Stop guessing what happened to your Internet.

Start with free monitoring and let ISP Tracker turn connection data into answers.

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